SK
Subeth K
1 reviews | Active since Sept 2015
29 Sept 2015, 12:57
No service
Today it has been 7 days since I complained on Hello Peter. Although Telkom was very quick to respond to my complaint online, they have STILL not delivered the service, nor have they contacted me to arrange for an installation. <br> <br> So much for \escalating"the matter!!<br> <br> Really???"""
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Replies (1)
Telkom's replyOfficial
29 Sept 2015, 14:25Hello Subeth0112,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM148676.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM148676.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply29 Sept 2015, 14:25
Official
Hello Subeth0112,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM148676.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM148676.
Regards,
Joshua
Telkom Social Media Team