JH
John H
1 reviews | Active since Sept 2015
25 Sept 2015, 12:04
No service
On Friday 18 Sept 2015 I logged a fault for no service Ref No. 628CRK180915. Nothing was done and no communication from Telkom. On Saturday 19th received SMS saying the fault had been fixed but it was still down and nothing had been done. On Monday 21 September re-logged fault Ref No .128CRZ210915 and to date no service and line still down. Please can you escalate the problem.
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Telkom's replyOfficial
25 Sept 2015, 12:35Hello jrharty,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149086.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149086.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply25 Sept 2015, 12:35
Official
Hello jrharty,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149086.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM149086.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***