SW
Safeera W
1 reviews | Active since Mar 2012
29 Jan 2015, 17:43
No service!!!
Logged a \no adsl service"with customer service on the 23rd Jan. To date there has been no progress at all. <br> I've been messaged by Telkom to say problem resolved. With who /when??? I still have no service. <br> How long does it take to resolve an issue? Called several times back holding on for 40 to 60 min per call without any assistance all. This Is just unacceptable and pathetic. Employ more consultants and technicians provide the service and get the job done. Already been a week without service... I expect telkom to reduce my bill for each day my adsl line was disconnected. Bad weather is poor excuse for no service. <br> Fix my line. No more excuses!!!<br> """
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Telkom's replyOfficial
30 Jan 2015, 11:17Hello Saf03,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Best regards,
Telkom's reply30 Jan 2015, 11:17
Official
Hello Saf03,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Best regards,