no service

Phone line / ADSL dead <br> <br> Reported fault on my telephone line the 31/08/2015 and nobody to date has phoned me to rectify. I phoned after a few days to find out that they haven't reported the fault to a technician yet. There after i phoned everyday to find out what the hold up was, there response, they escalate my fault to a manager , haven t been contact by any manager or technician yet . This is now the 11 day since i started my call logging experience with telkom, somethimes 10 min to 20 min waiting period , reporting the same fault everyday and they escalate it again and again without anybody contacting me. My line is dead and i think the technician and the manager might also be, because there are no response from there side. Please assure that you escalate the fault to someone who is still alive. <br> <br> I started off being very angry but know it is laughable , surely 2-3 days are acceptable but 11 to 12 days for a home phone are not .<br> <br> <br> <br> <br>