vN
vasigee N
1 reviews | Active since Jan 2014
07 Sept 2015, 21:22
NO SERVICE
MY CONTRACT WAS DUE FOR AN UPGRADE OR CANCELLATION, I OPTED FOR CANCELLATION AS I WAS ALREADY UNHAPPY WITH THE POOR NETWORK I SENT MY 1ST CANCELLATION NOTICE VIA EMAIL IN JUNE FOR JULY 2015. SINCE THEN I HAVE SENT VARIOUS EMAILS AND CALLED SEVERAL TIMES BUT STILL THE CONTRACT GOES ON! THE CUSTOMER CARE CENTER PROMISES SOMEONE WILL CALL ME , TO DATE I AWAIT THAT CALL. NO SERVICE / POOR SERVICE ??? NO RESPONSE AT ALL. TELKOM IS ACTUALLY IN BREACH. SICK OF NO SERVICE
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Sept 2015, 22:22Hello allierichie,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM143394.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM143394.
Regards
William
Telkom Social Media Team
Telkom's reply07 Sept 2015, 22:22
Official
Hello allierichie,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM143394.
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM143394.
Regards
William
Telkom Social Media Team