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Angela D
1 reviews | Active since Feb 2010
14 Feb 2015, 12:16
No Service
Logged a fault on the 1st February 2015, still no service, voice nor data. Try to call the call centre, never an answer, always high call volumes. Go into the Branch, wait forever, escalate matter and still no service. Check the Internet, no information. What is up?<br> <br> At the end of the month I must pay my account, but for more then a month I have no service.<br>
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Replies (1)
Telkom's replyOfficial
14 Feb 2015, 15:40Hello thamigoo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89095.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89095.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Feb 2015, 15:40
Official
Hello thamigoo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89095.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89095.
We apologise for any inconvenience caused.
Regards,
Moenieb Johaadien.
Telkom Social Media Team.
Best regards,