LW
Louis W
1 reviews | Active since Feb 2014
24 Aug 2015, 08:24
No service
Since 4 Aug my Telkom landline and ADSL have been off. Initially I called to log a fault and there was a \fault in the area". I left it for a week - no response. Then I logged a fault (534CTK040815). I received an auto SMS that they would deal with it. A week later I escalated the fault and received another auto-mail from the escalation centre"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
24 Aug 2015, 08:45Hello LAVANWYK,
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM137605.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media team
***
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM137605.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media team
***
Telkom's reply24 Aug 2015, 08:45
Official
Hello LAVANWYK,
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM137605.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media team
***
Thank you for your post.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM137605.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media team
***