No service

Reported Telkom line +***2 00069 15/06/13 09:15<br> Dear Customer, Fault 38CRZ130615 has been created for Service ID 011*** Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS <br> <br> +***2 00069 15/07/10 16:13<br> Dear Customer, This is a progress update from Telkom SA. Fault 38CRZ130615 for Service ID 011****. Your fault is in hand with our technical repair division. Please do not reply to this SMS. Telkom <br> I have called 10210 numerous times again and they are rude and treat you so bad sometimes even dropped the call on me other times the fault has been escalated or a technician has been assigned. How long do I still need to wait I am seriously considering to cancel my telkom line.