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charmain F
1 reviews | Active since Nov 2012
22 Jul 2015, 14:39
NO SERVICE
I HAVE BEEN STRUGGLING TO GET A HOLD OF TELKOM CANCELLATION DEPARTMENT FOR 3 MONTHS ALLREADY NO REPLY ON MY EMAILS NO ANSWER ON THE PHONE AFTER HOLDING FOR 30MIN+ SOMEONE ANSWERS AND TELLS ME I MUST HOLD QUICKLY BUT THEN HE PUTS THE PHONE DOWN!!!! TERRIBLE SERVICE PLEASE HELP ME!!!
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Replies (1)
Telkom's replyOfficial
22 Jul 2015, 17:21Hello blompot123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127568.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127568.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply22 Jul 2015, 17:21
Official
Hello blompot123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127568.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127568.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,