No Service
No Connection, No Service at all since Friday Morning the 17/07/2015.<br> <br> DAY 1: Tried to log a complaint but saw that there was already one done for my area so left it and hope would've received an update on this.<br> <br> DAY 2: No update received, and logged a complaint. Still no feedback received and escalated the problem<br> <br> DAY 3: No update received.<br> <br> DAY 4: Still no update received.<br> <br> Conclusion, no one at Telkom cares and for a telecommunications company you have no communications service/skills.<br> <br> This will be deducted from my bill, and you seriously need to sort out this problem as it is costing me money.<br> <br> I also logged several communications that I want you to contact me with regards to my current plan with you as I'm still paying my full amount monthly and haven't received a new modem or price reduction at all. Also still never received my lte modem at sign on of this contract as the salesperson back then said they had no more stock. <br> <br> You seriously need to revise how you do things. People are really getting fed up and if I read all the complaints on this site I wonder why we all use you and not another service. Maybe if you get bulk cancellations you will sort out your problems.
Thank you for making contact with us
This response serves as confirmation that your query has been received and it will be escalated.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM126750
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received and it will be escalated.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM126750
Regards
Luleka
Telkom Social Media Team
Best regards,
