GL
Gladys L
1 reviews | Active since Feb 2015
12 Feb 2015, 09:14
No service! !!
I reported my phone and adsl not working on 5 Feb 2015. It's now 12 Feb and I get a message to say it's working and if not to call telkom and report it. U cannot get through so I've sent another sms and hope something gets done. I even waited in a telkom branch for more than an hour to report it. This is ridiculous!!
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Telkom's replyOfficial
12 Feb 2015, 09:34Hello gladvanl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88025.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88025.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply12 Feb 2015, 09:34
Official
Hello gladvanl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88025.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88025.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team