No service

I have logged a fault at Telkom's call centre on 30 June, my ADSL line is not working. To date nobody has been here to fix the line. I have escalated the fault 3 times already. It is costing me phone calls of 20+ minutes each time I phone, plus expensive data I need to buy because ADSL is not working. Can somebody please fix this now. Bad service Telkom. You are definitely losing me as a customer.