HR
Hema R

1 reviews | Active since Jul 2015

07 Jul 2015, 10:09

No Service

I logged a call two weeks ago regarding a faulty line at home. At the end of that week i received an sms stating the problem was resolved, which off course was not. I have been calling the call centre everyday since then each time a different excuse. Each time a promise that the technician will be onsite by no later than 24hrs. I am still waiting.....Telkom get your act together. I am disgusted at your service.<br>

0
Replies (1)
Telkom
Telkom's reply07 Jul 2015, 10:57
Official
Hello hem78,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***

Kind Regards
Tebogo Nash
Telkom Social Media