EW
Erich W
1 reviews | Active since Jun 2013
18 May 2015, 20:53
No Service
My Fiance has been waiting over 3 months for her line to be moved and you guys have all kinds of excuses. you guys call her and schedule for the 18/05/2015 but use the \ our sever is off excuse". You guys did not even call to move the date just don't care. How can you be a service provider but deliver 0 service... Even with my line it is so slow and unreliable. <br> <br> Please stop wasting time and install the line as requested as she is in university and needs the line for her projects"
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Telkom's replyOfficial
19 May 2015, 07:18Hello EH0603,
Please accept our humble apologies for the frustration and inconvenience caused.
Your fault has been assigned to our technical team and they will contact you to assist. Your social media reference number is SM111581.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused.
Your fault has been assigned to our technical team and they will contact you to assist. Your social media reference number is SM111581.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 May 2015, 07:18
Official
Hello EH0603,
Please accept our humble apologies for the frustration and inconvenience caused.
Your fault has been assigned to our technical team and they will contact you to assist. Your social media reference number is SM111581.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused.
Your fault has been assigned to our technical team and they will contact you to assist. Your social media reference number is SM111581.
Regards,
Joshua Mnisi
Telkom Social Media Team