No Service!!!

I app**** for a movement of my line/internet as I moved premised. This was on the 25th of July 2018. Giving Telkom more than 30 days notice as I needed to be out of my old premises by 31 Aug 2018 and I asked that the installation at the new address takes place after 01 Sep 2018.

I'm still waiting for this to take place. I've been back to Telkom only to find out the line wasn't suspended and they only then suspended the line. I phoned 10213 and chatted to Jody who explained that Telkom went onto a new program and that there has been a glitch between the program and to the technicians to sent someone to do the transfer.

To date, no one has phoned me and I have no service BUT I'm still paying rental.. which does not seem to make sense. Not being funny, but Telkom has gone down hill..