No Service
Took a contract with Telkom, from July there has been no service from my home. I called telkom their line is terrible (cant hear well as its not clear and i was cut off) that happen around 6 times before i gave up. I then went into the shop 1st time the guy rebooted the device (i explained it works here and not at home, he said try it- it didn't work) second time they said there is nothing they can do i just need to use the router at a higher altitude, balancing at the edge of a balcony is not my idea of service. So i now pay for service that is not served.
Good Day
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,