No service
Dear Telkom
*** - telephone : **********
I logged a fault on the 6th of August for my phone that does not have a dial tone, I was informed on Thursday (09/08/2018) someone is attending to the matter - to -date I still have not received any call or solution on when this error will be fixed.
I had my ups and down with Telkom -and its always an issue ( never get the service I need).Next I will be taking it to social MEDIA .. its seems like you only get response when you have to go and do drastic things .
Please attend to this.
Thanks
Helpful (0)
Replies (6)0
Replies (6)'s updateReviewer Update
17 Aug 2018, 10:12Still no response on this,... there is just no care :-/
's update17 Aug 2018, 10:12
Reviewer Update
Still no response on this,... there is just no care :-/
Telkom's replyOfficial
20 Aug 2018, 09:50Good day bowes.shne@,
Thank you for making contact with us.
A technician has attended to the fault, and discovered that 800,600,400 pairs of under ground cable has been ******. Unfortunately the cables will not be replaced. A telkom representative will be in contact with your, to offer an alternative service, as a replacement.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Med
Best regards,
Telkom's reply20 Aug 2018, 09:50
Official
Good day bowes.shne@,
Thank you for making contact with us.
A technician has attended to the fault, and discovered that 800,600,400 pairs of under ground cable has been ******. Unfortunately the cables will not be replaced. A telkom representative will be in contact with your, to offer an alternative service, as a replacement.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Med
Best regards,
's updateReviewer Update
30 Aug 2018, 09:32Dear Telkom
15 days later - no one has ben in touch to advise me of the next step as confirmed above " A telkom representative will be in contact with your, to offer an alternative service, as a replacement. "
Can someone please make contact to Debbie Bowes " *** "
Thanks
's update30 Aug 2018, 09:32
Reviewer Update
Dear Telkom
15 days later - no one has ben in touch to advise me of the next step as confirmed above " A telkom representative will be in contact with your, to offer an alternative service, as a replacement. "
Can someone please make contact to Debbie Bowes " *** "
Thanks
's updateReviewer Update
30 Aug 2018, 09:32Dear Telkom
15 days later - no one has ben in touch to advise me of the next step as confirmed above " A telkom representative will be in contact with your, to offer an alternative service, as a replacement. "
Can someone please make contact to Debbie Bowes " *** "
Thanks
's update30 Aug 2018, 09:32
Reviewer Update
Dear Telkom
15 days later - no one has ben in touch to advise me of the next step as confirmed above " A telkom representative will be in contact with your, to offer an alternative service, as a replacement. "
Can someone please make contact to Debbie Bowes " *** "
Thanks
's updateReviewer Update
05 Oct 2018, 07:18Yet again .. Telkom ... no response ... what else can we expect ...
on numerous times we have been told someone will get in touch .. still today we're still waiting ...
WORST SERVICE IN WORLD
's update05 Oct 2018, 07:18
Reviewer Update
Yet again .. Telkom ... no response ... what else can we expect ...
on numerous times we have been told someone will get in touch .. still today we're still waiting ...
WORST SERVICE IN WORLD
's updateReviewer Update
05 Oct 2018, 07:18Think its time I take my complaint to Twitter and other media platforms ....
's update05 Oct 2018, 07:18
Reviewer Update
Think its time I take my complaint to Twitter and other media platforms ....