NO service

Hey I have been with Telkom for 3 years now and I have had no luck with them what so ever.<br> They keep on billing your service not rendered, well you pay for an 4MB line but I never get more then 2 MB, my line keeps on disconnecting and my browsing is very slow. Now I keep on logging calls with them to fix my issue, but the don't do anything about it. I just have to keep on paying.. wow GO SA.. its a petty they have monopoly on the DSL line market is SA. Bull if you ask me. We need an better ISP in this country.<br> <br> To get to my point, I logged calls I know the cable in my area is faulty and I keep on telling them this because my DSL only Disconnect if the wind is blowing or when its raining.(I stay in PE so its every day) but they keep on saying my router is faulty, what a load of hors ****, because I got proof it isn't, the technician is to lazy to fix the real problem.(the cable that runs on my pole to the exchange).<br> <br> Second issue I logged a dispute for billing due the internet that off, they told me it approved but didn't get it.(Last month is the month in question)<br> Please fix this<br> REF 301CEK110515