1 reviews | Active since Nov 2016

23 Jul 2018, 07:45

No service

I have been having problems with my adsl line syncing at almost half the speed it was 3 months ago and has been unstable and disconnects every 5 min for the past month. The copper lines needs to be repaired and replace but they just let the technician come out and check out but they never find anything and if they do find something wrong they send it on and it never gets resolved. The lines to need be replaced and repaired since I have zero connection currently and still paying for my internet.

0
Replies (1)
Telkom
Telkom's reply24 Jul 2018, 14:34
Official

Good Day Burt

Thank you for bringing this matter to our attention,

We find no open fault logged on your service at this stage, We also do see your line is hosted by Afrihost.

We would advise you have them re log a case for investigation if you still experiencing connectivity issues.

Regards

Telkom Social Media Team

Bronwyn

Best regards,