No Service

You call yourself a Service Provider….forget about the word Service, and rather make use of Provider of no service!!!!

You disconnected my account on Sunday 24th of June 2018, and we normally make payment on 25th, yet you decided to disconnect.

I made a Payment of R800.00 on 25th, and another payment of R600.00 on 26th.

I just spoke to a Lebo Mongatane who confirmed that R800.00 reflected on 26th, and R600.00 reflected on 27th.

I waited patiently for you to re-connect me, but no….i always have to first call you, to ensure that you will re-connect me. This is happening every time when I am disconnected…someone at Telkom is not doing their job…as when you make a payment, it should reflect immediately, in order to be re-connected….you are the only internet service provider, and yet the biggest, where we have to wait days before we get connected….you got your money on 26th, yet today is 28th, I am still disconnected.

1stly, you need to reverse my two days, which is calculated as R40.28….secondly, you need to make sure that I get connected as a matter of urgency!!!!!!

YOU GUYS ARE THE WORST EVER SERVICE PROVIDER IN THE COUNTRY…NOT SURE WHAT I AM STILL DOIING ON YOUR BOOKS…YOU DO NOT EVEN RESPOND TO ANY OF MY EMAILS…NOR DO YOU RESPOND TO ANY OF MY SOCIAL MEDIA MESSAGE……YOU WILL ALSO GET A COMPLAINT ON HELLOPETER…SO YOU BETTER GO AND RESPOND AS A MATTER OF URGENCY……I GIVE YOU UNTIL 07:45AM THIS MORNING TO RE-CONNECT ME, OR ALL HELL WILL BREAK LOOSE….. Account number is ********** 42