No Service

Item: Telkom
Rating: 1
Author: Magdaleen N

App**** for a laptop deal online. It was approved and the test debit went off. I still don't have the laptop or a reference number. Online consultants told me to phone sales but I was on hold for hours. Went ro the Telkom shop and they said the cannot help me. I really do not know what to do anymore.

Helpful (0)

Replies (2)

Magdaleen N's updateReviewer Update

09 May 2018, 09:03

Phoned Telkom yesterday and they still have no idea what is going on. I really hope ypu don't debit my account again this month as I don't even have the laptop to use it

Magdaleen N's update09 May 2018, 09:03

Reviewer Update

Phoned Telkom yesterday and they still have no idea what is going on. I really hope ypu don't debit my account again this month as I don't even have the laptop to use it

Telkom's replyOfficial

16 May 2018, 09:48

Hi Mags22,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,

Telkom's reply16 May 2018, 09:48

Official

Hi Mags22,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Garreth
Telkom Social Media Team

Best regards,