LM
Lawrencher M

1 reviews | Active since Apr 2018

30 Apr 2018, 14:03

No service

I sent a message requesting a settlement letter. Still no response, whenever you try to go to the branch, the queues are ridiculously long, and there are always two service agents assisting. Can I get a settlement letter and settle my contract please

0
Replies (1)
Telkom
Telkom's reply10 May 2018, 14:08
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,