No Service

My Telkom lines have been down since Friday last week, we have asked Telkom to forward the lines to a mobile number. I have spent the majority of the day on the phone and have been passed around from one department to the other with either our system is down please phone in an hour or we will get back to you. till this point i have not received any feedback from Telkom regarding this matter!!!! The worst service ever

The line shave been reported as down and has been escalated