NO SERVICE

1 whole week without Internet. Reported adsl fault ref 169ANK270218.Nobody bothers to attend to it. Telkoms support on twitter are ******** and when you leave DM's for them they totally ignore you . They mentioned 3 days ago that my adsl fault was being tested and a tech had been assigned. A further 3 days passed and still nobody has fixed it. An assigned fault not fixed by a tech? Absolutely riduculous and Telkom does this all the time and I am so fed up of trying to follow up because they honestly dont care. How on Earth do they call themselves the best data service provider when they are the worst!!! Faults should be attended to within 24hours and the fact that I was told the fault was assigned to a tech and it wasnt sorted in 24 hours means that it was a blatant lie! 3 more days and nobody phoned or doing anything. Why should I pay for this if I dont have seevice?. A whole week has passed. What on earth are they doing????