No Service

Service Number : ********** 602

Hi On the 20th Telkom service was down in the Lenasia South area. I did not report my line because the whole area had no service. On th 21st part of the was restored, on checking my line , I noticed that I still do not have service, so I reported my line, I explained to the agent and was told that she has no record of faults in my area and reported my fault I want to know:

How come part of the area was restored and part not If fault in DP and SDC why was it not bulked If fault in exch, don't the tech check Does anyone do courtesy call any more to make sure that services are restored Check my history, always out of order Always exch fault in bad weather, is the exch not protected for lightning

Very dissapointed Regards Preath Vern

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