NS
Nick S

1 reviews | Active since Feb 2015

15 Feb 2018, 20:14

No service?!?

Last week Friday the 9th of February I went to a telkom shop to sign up for fibre, everything went well in store but since then I haven’t received any communication, ABSOLUTELY NOTHING to confirm when the installation can take place!! Today I received an automated sms asking if I’d recommend them to friends or family (as if...) then got another automated sms asking if it’s working???? Really???

0
Replies (1)
Telkom
Telkom's reply16 Mar 2018, 11:32
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,