1 reviews | Active since Mar 2009
No service
I've had a bad adsl line for over month now. I pay for and always had a 4Meg line. Over a month now and my line on a good day will sync at 2Meg. Been logging numerous faults and it will get closed within a day or like the last repair took over 3 weeks.It was closed today and guess what ????Still same problem. Ive even gone as far as buying a new router. Still same problem. Over paying for a ****py line. I pay for 4 meg but most of the days don't even get 2 meg. Ive always had constant 4 meg line so Telkom mustn't even come with stories to say theres no 4 megs available. Also don't come with isp issues. Ive tried 3 different isp's and all of them same issue. When I load my isp at friends house its 4 meg. So once and for all.PLEASE SORT OUT MY LINE. I ALSO WANT A CREDIT FOR THE TIIME I DIDNT HAVE A 4MEG . My phone at home never stops ringing. If you pick up the phone you hear people on the other side and also how people trying to dial a number. This fault was not resolved for the 4th time ive logged THIS ISSUE.DO YOUR WORK PROPERLY FOR ONCE
Hi Andre3,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Andre3,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Andre,
I see *** is still open and in hand with Dispatch. We are waiting on feedback from them.
I have however also ran a test on the line on my side. I have amended your profile and reset your port. Please reboot your router and test your connection for me. Please let me know if you are still having issues with your line, thanx.
Kind Regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Andre,
I see *** is still open and in hand with Dispatch. We are waiting on feedback from them.
I have however also ran a test on the line on my side. I have amended your profile and reset your port. Please reboot your router and test your connection for me. Please let me know if you are still having issues with your line, thanx.
Kind Regards,
Ilhaam
Telkom Social Media
Best regards,
