No service

at end of november 2017 i had requested my service be relocated to new premises. after weeks of no response i went to telkom only to find out my service was cancelled for no reason. i then had to re- apply for a new line. After waiting the 7-21 days for installation i got my appointment sms for date to be available. i took leave from work to be available, i waited the whole day with no success as no one bothered to pitch up or even call to cancel. So after phoning the call center for hours on hold i get told they dont know why. they will escalate, so after another few days i get a new appointment date.. Today. so once again i have taken leave and been off work to be available for telkoms lack of service before, and to my joy once again no one has arrived. i have now phoned the call center again only to be told the wrong technician got the call and they are closing at 4 so they cant escalate it. so after being with telkom for years and paying my bill promptly i dont see the need to now take more time of work to go to a telkom shop again to find out what is wrong. here is my order number ********** 58 please make use of this and honor your appointments, because if no response is received i will make use of another service provider because this is unprofessional and not the way to do business.