No service!

Good Afternoon Telkom

I am very disapointed in your service. I report my Church line as faulty on the 6th of January 2018. I have my reference number: 91ctz060118. I phone plenty of times for assistance but your staff show a bad attitute as if i as valuable client is not needed. I ask even to speak to the tecnical department self, your call centre on 10210 said that i am not allowed. I ask them to please ask one of the tecnical department to phone me so that i can ask when they are comming. This even is not happening. Today, i saw a open serve vehicle accross my church premises and ask the gentlemen if he are aware of my complain and querry. He say no. It seems to me if Telkom don't need us as church as their client. My members start to ask questions and that is a bad reflect back to you as Telkom. The line number is ********** 577. Now i hope to get feedback.