JB
Jj B

1 reviews | Active since Jan 2018

01 Jan 2018, 08:54

No Service

My ADSL LINE has been non operational from 19th December 2017. So it looks like Telkom no longer works over December. I was informed 2 Saturday's ago that a technician has my fault in hand... When when I Worked for Telkom, that usually mentions the fault would be done that day or the following day... Unless your technicians have become super slow. This is the worst service I have ever experienced. So it has become time to move away from Telkom as a provider. No other communication company will make sure you don't have ADSL over the festive season as Telkom does. Thanks for the bad service you strive to Telkom.

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Replies (1)
Telkom
Telkom's reply11 Jan 2018, 11:14
Official

Hi jj-brits,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,