LR
Lokesha R
1 reviews | Active since Dec 2017
28 Dec 2017, 07:04
No service
We have logged a fault for no service on our landline on 16 Dec 2017. Despite attempts to track the fault, no technician has been despatched to assist. The call center passed the buck by saying that they are short staffed and technicians on leave. No feedback at all thereafter. Further attempts to the call center is useless as you cannot get through Or the line cuts. Yet they will still charge you for a full month of "service"!! Do only business lines get preference to get fixed as the service and follow up on domestic lines is pathetic! Almost 2 weeks since we logged the fault!!
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Lokesha R's updateReviewer Update
10 Jan 2018, 06:32I have responded privately with information required (although you should have this on your system with the reference supp****) and I have provided our contact numbers.
We have still not had contact from Telkom not have we any indication of when our line will be fixed.
It is almost 1 MONTH since we logged this fault!!!
LR
Lokesha R's update10 Jan 2018, 06:32
Reviewer Update
I have responded privately with information required (although you should have this on your system with the reference supp****) and I have provided our contact numbers.
We have still not had contact from Telkom not have we any indication of when our line will be fixed.
It is almost 1 MONTH since we logged this fault!!!