No service

According to the telkom app and online statements I have been paying well over what my subscriptions are. At one stage extra subscriptions were added onto my account without my approval. I did pay late this month after I requested a payment arrangement which I never received feedback on grom the credit department. My line has been suspended and I paid my account on Saturday and double the amount again yesterday via easypay.

Easypay reflects the following working day but my line is still suspended.

If I decide to cancel my dsl services and keep my telephone line when will the "deposit" on my account be released??????

I cannot even dispute any invoices on your systems.

"Oops this is embarrassing blah blah blah"

I pay for a 10mbps line but my line speed is permanently 6mbps when I logged faults the technicians always say I am too far away from the exchange but it worked fine for almost a year. So in actual fact I have been paying for a service of lower standard at a higher rate. Subscriptions get added without authorization and I must keep quiet and pay.

This is unacceptable