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MG
Morne G

1 reviews | Active since Nov 2016

19 Dec 2017, 09:18

No service

received an sms on 8 December that my fault 375CTZ061217 is in the hand of technical repairs. fault escalated ********** . zero response, in fact the agent dropped the phone in my ear this morning. **** service, will have a new supplier by end of January 2018

0
Replies (3)
Telkom
Telkom's reply03 Jan 2018, 13:34
Official

Good day Mornevgreuning,

Thank you for making contact with us.

The fault is now with the dispatch centre, waiting to be assigned to the 1st available technician to attend. No ETR is available as yet.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

MG
Morne G's update03 Jan 2018, 15:39
Reviewer Update
one month later with the same stupid answer, Great service!
MG
Morne G's update08 Jan 2018, 08:42
Reviewer Update
STILL NO SERVICE AFTER THIS REPLY ON THE 3RD. Official private business reply Good day Mornevgreuning, Thank you for making contact with us. The fault is now with the dispatch centre, waiting to be assigned to the 1st available technician to attend. No ETR is available as yet. We apologise for any inconvenience caused. Kind regards, Igsaan Telkom Social Media