JS
Jason S

1 reviews | Active since Jun 2012

18 Dec 2017, 09:47

No service

From the 8 Dec 2017 I have had no landline still up to today 18 Dec 1017 which has affected the internet. After numerous calls and reference numbers promises of escalations, explaining my business is run from home, the problem has not been resolved nor can anyone tell me what is actually faulty.

0
Replies (2)
Telkom
Telkom's reply03 Jan 2018, 04:58
Official

Good day

Thank you for making contact with us. Please also send us a private reply with your affected line number for our team to assist.

***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply05 Jan 2018, 10:13
Official

Good day

An escalation with reference number *** was logged to speed up the process for assistance,we are terribly sorry for the inconvenience due to workload.

Regards,
Telkom Social Media Team.

Best regards,