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VW
Val W

1 reviews | Active since Aug 2010

16 Nov 2017, 09:09

No Service

Our landline failed on Nov 1. Then our ADSL internet connection failed. Despite numerous interactions with support, NOTHING has happened. Telkom support is SHOCKING. Worst ISP in South Africa without question.

0
Replies (3)
Telkom
Telkom's reply20 Nov 2017, 08:34
Official

Hi vwaldeck,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

VW
Val W's update20 Nov 2017, 09:46
Reviewer Update
Telkom is in breach of contract. How can I get them to confirm this contract is null and void due to non-service on their part? I spoke to support AGAIN this morning and the advised their backlog means they have no idea when a technician can be assigned. In the meantime, our business is at a halt. Who is going to pay for loss of income?
VW
Val W's update20 Nov 2017, 09:46
Reviewer Update
Telkom is in breach of contract. How can I get them to confirm this contract is null and void due to non-service on their part? I spoke to support AGAIN this morning and the advised their backlog means they have no idea when a technician can be assigned. In the meantime, our business is at a halt. Who is going to pay for loss of income?