1 reviews | Active since Nov 2017
No service
The lightning damaged the line for phone and adsl on Monday over 5 week ago. The fault was reported immediately and a cofault report number was received the next morning. I have followed up a number of times and had the request escalated at least three time. Nothing has been done. Useless service from the telkom cartel!!!
HI Stuart51
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. The fault ref provided indicates that your modem was faulty. I have attempted contacting you directly with no success. May i please request to confirm when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Stuart51
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. The fault ref provided indicates that your modem was faulty. I have attempted contacting you directly with no success. May i please request to confirm when possible.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,