1 reviews | Active since Oct 2017
Telkom fibre optic and landline cables were cut by neighbour's wall destroying Telkom pole on Sunday 15 Oct. Reported fault to Telkom that evening. Telkom technicians were on site on Monday morning 11am and indicated team responsible for installing a new pole would be out next day and they would then complete the repair that afternoon or following morning.
Despite regular calls several times a day to Call Centre since Monday there has been NO progress! Have not been able to speak to a supervisor or anyone who is capable of ensuring the fault is repaired as a matter of urgency! Have been without any communications for 5 days thanks to Telkom's incompetence.
Hello bjross
We unfortunately were not able to reach you on the contact number provided.
The fault has been escalated to the relevant department for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello bjross
We unfortunately were not able to reach you on the contact number provided.
The fault has been escalated to the relevant department for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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