NO SERVICE!!!!!

My Telehone and ADLS stopped working on the 1st of April and I have logged a call via the SMS service as I couldn't get through to Telkom telephonically.<br> A reference number was sms'd to me 939 CRK010415 and that Telkom will endevour to attend to the fault within two working days.<br> On the 7th of April I called Telkom as no one attended to my fault of contacted me regarding the fault.<br> After waiting for 40 minutes a consultant answered whereby I have escelated the fault.<br> 10 minutes after haning up the Telkom Technical Department contacted me advising me that a technician will attend within 2 days. On the 10th I called Telkom again as no one attended and after waiting for 45 minutes with no answer I hanged up. An hour later I called again and after waiting another 30 minutes a consultant answered just to tell me that its out of her hands.<br> On the 15th I received an sms stating that the fault is now in the hands of a technician and it will be attended to within 2 working days.<br> Today, the 22nd of April my telephone and ADSL is still not working.<br> What am I paying for if I don't have the use of my telephone or ADSL for almost a month.<br> This is pathetic.