NO SERVICE

I have been trying to get through to Telkom's helpline 10210 for more than a month now. They play music and if you are lucky and someone eventually picks up after 48 minutes, they don't answer they just put the phone down in your ear. No branch numbers so you have to find a convenient time to go and stand in line in one of the understaffed shops for two hours to fill out forms. This is absolutely rediculous. I've been paying for three months now for a service that doesn't work.