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elize L
1 reviews | Active since Apr 2015
13 Apr 2015, 11:15
no service
I have a uncapped ADSL line which has been out of service for 26 days. I have been reporting the fault and following up on same EVERYDAY and have been told EVERYTIME the same thing.... \sorry madam the fault will be escalated"!!!! But still I have no line and no luck in sorting out the problem."""
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Telkom's replyOfficial
13 Apr 2015, 13:57Hello firephoenix,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM102913.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM102913.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply13 Apr 2015, 13:57
Official
Hello firephoenix,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM102913.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM102913.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***