No Service

Was offered a contract with Telkom Mobile. They began the process of converting my prepaid to contract I have been without service on my the SIM since 09/03/2015. I have made more than 20 calls to Telkom Mobile with no resolution. The contact centre says they cant help its the Technical Department that needs to sort this out, they have promised to get a technician to call me I have been waiting for 3 days for a tech to call me and am now 6 days with no service.<br> Telkom Mobile your service is pathetic. WHY OFFER A SERVICE YOU CAN'T ADEQUATELY PROVIDE FOR????