No service

On Sunday a telkom technician came to my house and asked if he could check something in my connection as he was working on a neighbours line. After he left I saw I had no service. I immediately called the faults department and was assured the the manager Mr Karl would get the technician to fix what he \broke\".it is now 3 days later. 3 days in which I have contacted your call centre numerous times. I've had the phone put down on me by one of your agents after I listening to her discuss her shift for 5 minutes with her manager, she did not put me on hold so I could hear everything. I've even complained on your FB page yesterday morning and I received responses saying they would contact me or give me feedback. I have received nothing no call no feedback.<br> I am without my landline and Internet for 3 days due to ***********s of one of your technicians. I want my service restored immediately"