1 reviews | Active since Nov 2014
No service
28 February 2015 went to Irene Telkom mobile shop. Arrange to port my cell phone number from Vodacom to Telkom. After deal was sealed they told me they have problem to port the number. I was told that it will be done on Monday 2 March 2015. It is the 5 March 2015 today. I spoke to Caren this morning and as in previous days was told she will come back to me during the day. I phoned every day and that is the same story every time. How long is going to take to transfer a number from Vodacom to Telkom.<br> I have another issue. After all was done they told me in the store that Telkom will bill me for a full month for the equipment. On the 2 March 2015 I received a bill for February and March for equipment. If they have told me before hand or advertised it in the shop I would have started the whole process on Sunday 1 March. I also took a tablet contract. I am not happy to pay a full months instrument fee where I had it for a few hours and the one is still not working because Telkom can not port the number.<br>
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance and we will revert back to you with feedback.
Your reference number is SM94182.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation.
Kindly be advised that we are liaising with the Store for further assistance and we will revert back to you with feedback.
Your reference number is SM94182.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
