IA
Isabel A
1 reviews | Active since May 2010
28 Mar 2016, 20:49
No service!!
Our phoneline with unlimited phone calls and fast internet services has been down once again for more than a week and we were told the line is not synchronizing.....ref number 535CRK210316. Now we have an elevation 842222. It is ridiculous that we have to pay and have no service or even that the service has not been repaired yet. Maybe it is time to change the service provider!!!! I am so disappointed with this bad service once again. telkom you suck!!!
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Telkom's replyOfficial
28 Mar 2016, 21:13Hello Madame,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217538.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217538.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply28 Mar 2016, 21:13
Official
Hello Madame,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217538.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217538.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team