SB
Sonica B
1 reviews | Active since Nov 2014
03 Mar 2016, 10:02
NO SERVICE!!
Business lines were reported as no service on the 18.02.16 and to date no Telkom arrived to check the lines.<br> 58CRZ180216 for telephone *** and 59CRZ180216 for telephone ***. This is business lines and we as a business cannot operate further with no Telkom lines. Its ridiculous to report a fault that is to be sorted within 48 hours as Telkom policy and now it really went way to far. <br> If this problem is not resolved we need to take this matter further. its been happening way to often in this area
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Mar 2016, 10:32Hello Sonix,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Mar 2016, 10:32
Official
Hello Sonix,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team