No Service

I app**** for the uncapped LTE special that Telkom was offering. They sent me a ticket number confirming that my application was successful. My ticket number is ***. I received the confirmation email on the 18th Feb. I was advised that one of their consultants will contact me, still to this date, no consultant has contacted me. I had to provide banking details etc as the debit order needed to go off. I have had no contact from them as to when they will deliver my product and all in all, this process was supposed to take 5 working days. It is the 3rd of March & still no contact. Please can you find out from them what is happening. My cell number is ***.<br> <br> Regards, Kim Meintjies