1 reviews | Active since Sept 2015
No Service - 1 Technician For Area
I find it terrible that to get service one must resort to using some public forum such as this one.<br> I find it even worse that as a paying business customer gets no service where I instead <br> get told each time that there is only 1 technician for our area?<br> When I call the people that used to service our area, I am told they have been retrenched?<br> So while Telkom seems to be shedding costs, it seems that service quality and availability is also <br> being shed!<br> <br> Telkom part of my monthly payment to you, includes a large amount of minutes that we can call.<br> Due to your service being broken, I am unable to use this, further more, my customers are not able to<br> contact me on the landline anymore. I do not tell you that the person doing payments is on holiday and that there is only 1. You expect your payment on time, and in the same way I expect my service to work.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM146741.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM146741.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
