1 reviews | Active since Nov 2014
no sercive and nobdy knows what going on
<p>on Saturday the 20 th of August 2016, my line went down. I Phoned Telkom on Sunday the 21st of August and the agent told me there is a fault in the whole are I must not logg a call. it will be resolved. I phoned on Monday the 22nd and the agent infoemed me the same. i received an sms from Telkom telling me that there is afult in my area please respond. I responded to the sms and Telkom responded back to me. saying the got my message. On Monday I followed up on this 5 times. On Tuesday the 23rd I phoned Telkom and a new agent told me there is no fault logged and they need to logg a call . I explained I have been phoning so ofetn and nobody tols me this. the logged me call ***. I am trully speech less after phoning so often. I phoned again and the agent told me they would work on my fault she is not sure when . I am honstly tired of this service . this is the only company i have logged 3 complaints for. I need my line as I work from home. I am honsestly lost for words. one cannot go on like this.</p> <p> </p>
Hi thanks for getting back to me. Still nobody has come to fix my line. I phoned Telkom again still they don't know when it will be sorted. I am counting 6 days now and we rely on this line for our lively hood. I work from this line and I cannot understand whenever its my line it always takes the longest to get sorted. When I speak to other people they never have to go through this and they don't even work from home. Still fed up.
Hi thanks for getting back to me. Still nobody has come to fix my line. I phoned Telkom again still they don't know when it will be sorted. I am counting 6 days now and we rely on this line for our lively hood. I work from this line and I cannot understand whenever its my line it always takes the longest to get sorted. When I speak to other people they never have to go through this and they don't even work from home. Still fed up.