NM
Ntombenkosi M

1 reviews | Active since Apr 2016

24 Apr 2016, 10:54

No sense of urgency. Rude call centre agents.

The service is just pathetic. Had a billing case opened on 04.04.2016. To this day they never contacted me. I have to do the follow up myself. Nx

0
Replies (2)
Telkom
Telkom's reply03 May 2016, 10:50
Official

This response serves as confirmation that your query has been received.

Your reference number : SM229392 

A consultant from our billing team will be in contact to assist with the query.

Regards

Noleen

Telkom Social Media Team.

NM
Ntombenkosi M's update03 May 2016, 11:23
Reviewer Update
Hi Noleen, Let's hope a consultant will be in touch this time. I 've been given that since the 4th of April, tommorow is the 4th of May. We'll see.