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mogotsi.keitu mogotsi.keitu

1 reviews | Active since Dec 2016

30 Dec 2016, 08:48

No sense of client service

<p>My line has been down from the 11th and I logged a call on the 12th, today still no technician assigned.</p> <p>***</p> <p>Previous review someone responded by saying there is no problem with my line, LIER.</p> <p>Why everytime I call , they technical team always test my line and they say my line is ***ed.</p> <p>Maybe you have more than enough clients that you overlooking us.</p> <p>If you want me to cancel my line,just say so. I'll cancel my line since my money ain't good for you.</p>

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Replies (3)
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mogotsi.keitu mogotsi.keitu's update30 Dec 2016, 08:58
Reviewer Update

The person that said my line is fine is moenieb , wake up and deal my problem. don't just assume .

Telkom
Telkom's reply30 Dec 2016, 12:44
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Telkom
Telkom's reply06 Jan 2017, 09:23
Official

Good Day,

Kindly send us your service number as we cannot pick up any information with the reference number you provided.

Regards

BD

Telkom Social Media